Welcome to Shapewear Favour’s FAQ section! We’ve compiled answers to the most common questions about our size-inclusive shapewear, global shipping, and customer care policies. Can’t find what you’re looking for? Our friendly team is always ready to help at [email protected].

About Our Products

Q: What types of shapewear does Shapewear Favour specialize in?
A: We offer a curated collection of premium shapewear including seamless bikinis, supportive nursing bras, smoothing bodysuits, comfortable loungewear, leakproof solutions, and special occasion pieces like bra dresses. Our focus is on combining confidence with comfort across all body types.
Q: How do I choose the right size for your shapewear?
A: We provide detailed size guides on each product page with specific fitting advice. For items like high-waisted briefs or bra dresses, we include measurement charts and fit recommendations. When in doubt between sizes, we suggest sizing up for comfort or checking our product reviews for real customer feedback.
Q: Are your products suitable for nursing mothers?
A: Absolutely! Our nursing bras collection is specially designed with supportive features and easy-access functionality for breastfeeding mothers, without compromising on style or comfort.

Ordering & Account Questions

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Q: Can I modify or cancel my order after placing it?
A: Orders process quickly to ensure fast delivery. Please email [email protected] immediately with your order number if changes are needed. We’ll do our best to accommodate requests before shipment.

Shipping & Delivery

Q: Where does Shapewear Favour ship from?
A: All orders ship from our Los Angeles warehouse (1384 Zimmerman Lane, Los Angeles, US 90017) where each piece undergoes quality checks before dispatch.
Q: What are my shipping options and costs?
A: We offer two convenient options:
Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after dispatch with full tracking.
Free Shipping: On orders over $50 via EMS, 15-25 business days after dispatch with basic tracking.
Q: Do you ship worldwide?
A: Yes! We ship globally except some remote areas in Asia and certain locations. We proudly serve North America, Europe, Australia, and most urban centers worldwide.
Q: How long does order processing take?
A: Orders typically process in 1-2 business days (excluding weekends/holidays) before dispatch. You’ll receive tracking information via email once shipped.

Returns & Exchanges

Q: What is your return policy?
A: We offer hassle-free returns within 15 days of delivery. Items must be unworn, with tags attached, in original packaging. Please contact [email protected] to initiate your return.
Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Q: How long do refunds take to process?
A: Once we receive your return, refunds process within 5-7 business days to your original payment method.

Still have questions? Our customer care team at [email protected] is dedicated to helping you find the perfect shapewear solution. Shop with confidence knowing we’re committed to your satisfaction from selection to delivery!